Privacy Policy

Securing the Digital Bridge

At Taskora, we believe that successful global collaboration is built on a foundation of trust. Read our Privacy Policy to understand exactly how we collect, use, and fiercely protect your personal and financial data.

Welcome to Taskora.lk

Sri Lanka’s Trusted Freelance Platform's Privacy Policies

Last Updated: 05/12/2026

Welcome to Taskora (operated by the MNE Group). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard your information when you use our platform as either a Freelancer or an Employer.

1. Information We Collect

To provide a secure and efficient marketplace, we collect the following types of information:

    • Account Information: Name, email address, password, location, and professional title.
    • Verification Data (KYC): Government-issued IDs, business registration details, and photographs required to verify your identity and maintain platform security.
    • Financial Information: Bank account details, billing addresses, and payment gateway information (e.g., Payoneer, Wise) to process our Escrow system and payouts.
    • Platform Activity: Job postings, proposals, messaging history between users, and reviews/ratings.

2. How We Use Your Information

We use your data strictly to operate and improve the Taskora marketplace:

    • To Facilitate Work: To match Employers with the right Sri Lankan talent using our AI-driven search capabilities.
    • To Process Payments: To securely hold and release funds via our Escrow system and process the 12% platform fee.
    • To Maintain Trust: To perform KYC checks, prevent fraud, and mediate any project disputes.
    • To Improve Our Services: To analyze platform usage and enhance the user experience.

3. How We Share Your Information

We do not sell your personal data to third parties. We only share information in the following specific scenarios:

    • Between Users: When you apply for a job or post a project, relevant profile information (such as your portfolio, reviews, and location) is shared with the other party to facilitate collaboration.
    • With Payment Processors: We share necessary financial data with trusted third-party payment gateways (such as Stripe, Payoneer, or Wise) to facilitate secure transactions.
    • For Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of the MNE Group, our users, or the public.

4. Data Security

Taskora implements industry-standard security measures to protect your data. All financial transactions and Escrow holdings are encrypted. Our mandatory identity verification ensures that you are only interacting with legitimate, vetted professionals and businesses.

5. Your Data Rights

Depending on your location, you have the right to:

    • Access the personal data we hold about you.
    • Request corrections to inaccurate or incomplete data.
    • Request the deletion of your account and personal data (subject to legal and financial retention requirements).

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our dedicated support team:

    • Email: privacy@taskora.lk
    • Operating Entity: MNE Group, Sri Lanka